Shipping policy
Shipping Information
At Scratch Be Gone, we aim to get your order on its way quickly and keep shipping simple.
Where We Ship
We currently ship within the United States only.
Shipping Costs
- $4.99 flat-rate shipping on orders under $39.99
- FREE shipping on orders of $39.99 or more
There are no hidden shipping fees.
Processing & Delivery Time
- Orders ship the next business day
- Estimated transit time is 3–5 business days after shipment
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package.
Order Issues & Support
If you experience an issue with your order, including a delay, lost package, or incorrect shipping address, contact us at scratchbegonehelp@gmail.com and we’ll be happy to help.
That now matches the Shopify shipping configuration we set up.
After you save this, don’t leave the Policies area yet. Next we should open the Return and Refund Policy and make sure that also matches the 30-day guarantee + customer-paid return shipping before we add Google’s structured data.